A Glasgow furniture restoration franchise owner who purchased the company from its previous owner in spring 2016, has closed out his first year reporting a 30% increase in revenue.
Kirk Grannell, owner and operator of Furniture Medic Glasgow, invested in the furniture restoration franchise after an extensive career in business management and worked closely with Business Gateway Lanarkshire to acquire funding and support for his new venture.
Ably assisted by his wife and son, Kirk has carried out domestic and commercial work all over Glasgow, most notably having been involved in the restoration of antique furniture as part of the Arlington Baths Club refurbishment.
He said: “ServiceMaster, the franchisor has helped me to develop a set operational and marketing programme in line with my business plan, which I developed with Business Gateway to help me achieve my goals. After a hard but very rewarding first year, 30% increase in revenue, the foundations are firmly in place to expand my business and take on more staff.
“Our aim is to provide the very highest level of service and build a great reputation for our work. We receive great praise via social media almost on a daily basis and find that this is providing much of our domestic work.
“There’s no time to sit and relax for us though, year two has started and we are aiming to beat this years’ figures again.”
Angus Dodds, head of restoration services with ServiceMaster added: “Kirk’s results are the outcome of a great business acumen and positive attitude to his work and customers. Furniture Medic is a people business; build relationships and do a great job for your customers and you can have a great business.”
Elaine Kerr, adviser, Business Gateway, said: “We worked extensively with Kirk before he launched his franchise, providing 1:1 support and specialist advice that helped him produce a comprehensive business plan. That plan focused his mind on executing the franchise model to establish a successful enterprise – which he has clearly done. We’re delighted that he has made such big inroads in the furniture restoration sector over the past year and is now looking to create jobs and expand his client base further.”
Furniture Medic is a franchise of ServiceMaster Ltd, one of the UK’s leading and largest, multi-brand franchisors and is part of the world’s largest furniture restoration companies.