Retailers and Manufacturers
“A cost effective customer service solution”
Whatever the problem, delivery / transit damage, manufacturing defects, customer perception, specification or self assembly issues, the Furniture Medic® furniture repair and restoration service can provide the most efficient and cost effective solution.
When your customer has concerns about the furniture they have had delivered to their home the Furniture Medic® on site expertise adds real value to your customer service functions. In most cases we can resolve the problem without the need for an exchange product which reduces cost to you and increases customer satisfaction with a quick and efficient resolution.
These are some of our furniture repair and restoration services:
- On or off-site repairs
- Product validation
- Repairs of wood surfaces - scratches, dents, water marks, transit and packaging marks
- Furniture refinishing and polishing
- Structural repairs - loose joints, broken parts
- Upholstery repairs - spring replacement, leather and fabric repairs
- Antibacterial protection - against bacteria such as MRSA, E-Coli and C-Diff
- Accidental damage to customers property - doors and floors
- Furniture assembly
Join some of the UK's leading retailers and manufacturers become a Furniture Medic National Priority Customer and benefit from:
- A fixed price for all repairs
- Guaranteed service levels
- National coverage
- A central point of contact
- Detailed reports with photos
- Customer satisfaction
When there isn’t time for a replacement ... then it is time for Furniture Medic®.
